We accept returns - but we ask that you consider your purchase.
If you receive an item that’s not quite right we can assist you with finding the right solution. As a business that is making considered decisions every day to be more accountable we encourage you to do the same. Frivolous purchasing with an intention to return is a habit we do not support, please remember that the process of returning carries an environmental cost to our planet.
We deliver Australia-wide and Internationally. All orders are dispatched within 1-2 working days.
For all international orders Silk Laundry ships on a DDU (Delivery Duty Unpaid) basis, any customs, duties or taxes are not included in our product prices and are at the receivers expense.
We are very proud of our reputation for quality and hope you are satisfied with your order. In the instance that you may need to return an item, you can do so within 20 days of purchase date. Full price purchases are eligible for a 110% credit note* or refund.
All sale items are final sale only and are unable to be accepted for credit, refund or exchange. This includes all items in our ‘The Archives’ sale category of the website.
For more information on our shipping and returns click here.
